We are closely following CDC guidelines and want you to know that the safety of our staff and campers is our top priority! Because of that, we’ve relaxed our refund policy for summer 2020.
Need a refresher on the rest of our policies? We’ve got that too, from switching weeks to waiting lists.
Youth camp registrations require a $200 non-refundable deposit for one week sessions and a $400 non-refundable deposit for two-week sessions. Family camp requires a $400 non-refundable deposit at time of registration. Camp in the City requires a $100 non-refundable deposit at time of registration.
For summer 2020, we have extended our cancellation deadline to the end of the day May 15. Through the end of that day we will refund everything except the non-refundable deposit. After May 15th, this summer only, we will allow campers to carry all money paid over the deposit as a credit toward a 2021 registration. This offer is available up to two weeks before your camp starts this summer. For any cancellations after May 15, Pine Cove will continue to consider refunds on a case by case basis depending on the circumstances of the camper, the likelihood of filling an empty camp spot, and availability.
Any cancellation before the end of day November 1 will be refunded everything but the non-refundable deposit. For cancellations after November 1, Pine Cove will consider refunds on a case by case basis depending on the likelihood of an empty camp spot, the circumstances of the camper, and availability.
You can pre-register for the same session next year at any point online after camp begins or at closing ceremony. By pre-registering, current campers save their spot in that session before registration is opened to the public.
If you want to come to a different session next year, we recommend that you go ahead and pre-register for your current session and switch later. To pre-register, you must pay the non-refundable deposit. Pre-registration must be completed before August 14, 2019.
If there is no space available for the camp session you request, you may be placed on a waiting list for that session with no deposit required. We register hundreds of campers off the waiting lists each year, so don’t lose heart. The waiting list is limited to two camp sessions. When a space is available, we will call you, leave a message, and send you an e-mail. You will be given a set period of time to contact the registration department or go online to register. If we do not receive a response, your camper will be deleted from our waiting list.
Campers may not substitute another camper for their spot on the waiting list.
During the summer (June through August) we will not leave messages. Please make sure we have up-to-date contact information in your account so we can get in touch with you!
We offer the option to request that your camper be in the same group as another specific friend or up to 3 friends (for a group total of 4). We do not allow more than four campers to be together in a group to make sure all campers are included in the entire cabin group. You can submit group requests online in your registration account.
From August 21 to August 22, 2019, pre-registered campers are given an opportunity to switch to a different session before registration for new campers begins. Log in to your registration account to switch sessions.