Frequently Asked Questions

Family Camp FAQs

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What if I have a food allergy or intolerance?

You can let us know about any food allergies or intolerances when you fill out your forms before your camp session. The Director of Food Services in each of our regions receives a report detailing the names and requirements for every camper, then our cooks take great care preparing meals for those with allergies in a separate section of the kitchen with clean utensils in an effort to prevent cross-contamination. 

Where can I find a sample schedule?

We don’t have an online schedule for you to see, as different camps (and even different days) have a tendency to vary a bit. But here’s an idea of the flow of a typical day at youth camp: Flag and quiet time before breakfast, followed by Bible study and a few activities. Then it’s time for lunch, FOB (rest time), and more activities! After some free time, it’s dinner, that evening’s theme night, a snack, Club, and then bedtime. We make sure campers get about 7-8 hours of sleep each night so they’re ready for another full day of camp in the morning!

But what about family camp? After breakfast and family devos, it’s time for speaker sessions and kid programs, followed by parent free time and more kids programs. Then it’s family free time, dinner, and theme night activities!

Can I volunteer to help out at camp this summer?

That is so kind of you to ask! Pine Cove does not utilize volunteers, as we are fully staffed with trained employees. But you are welcome to apply for a summer job or a resident staff position!

I think we left something at camp. How do I access the lost and found?

We know leaving things behind is frustrating! We’ll do our best to reconnect you with anything you might be missing. Just get in touch with our registration staff and they will point you in the right direction!

Where can I find Pine Cove's Tax ID number?

Pine Cove’s Tax ID is 751254353.

How long has Pine Cove been around?

Pine Cove was founded in 1967!

What religion is Pine Cove?

Pine Cove is a non-denominational, Gospel-based Christian ministry. 

Are Pine Cove cabins air conditioned?

All Pine Cove cabins, dining halls, and gymnasiums are equipped with air conditioning!

What is the cabin layout?

At family camp, all cabins can comfortably fit up to six family members. Cabin layouts vary from camp to camp so to call us at 877-474-6326 if you have questions about family camp accommodations!

What’s provided in the cabin?

Each cabin has beds for parents and kids, private bathrooms, and air conditioning. Bed numbers will vary by cabin, but there will be at least one queen bed and two bunk beds. All cabins have either a mini-fridge or convenient access to shared full-size fridge. Towels and bed linens are all provided.

Will I have access to a fridge?

Yes, all family camp cabins are either equipped with a mini fridge or convenient access to a community fridge.

What is the schedule of camp?

After breakfast and family devos, it’s time for speaker sessions and kid programs, followed by lunch, parent free time, and more kids programs. Then it’s family free time, dinner, and theme night activities!

What’s included in the price of family camp?

Family camp is all-inclusive, so the price covers accommodations, activities, and food.

I have questions about canceling, the wait list, or switching sessions.

Check out our registration policies for information about all of those topics.

What if we need medical care?

Each of our camps has on-site health assistant that can help with basic first aid. For further medical needs, camps are within within twenty minutes of a urgent care facility. 

What is pre-registration and how does it work?

Family campers will be given the option to pre-register for next summer at the end of their session. You will be pre-registered for the same camp, week and cabin. The deadline for completing pre-registration will be communicated at the end of the camp session.

Is there a specific day for new families to sign up?

New families can sign up for family camp at any point during the year! We have “rolling” waiting lists for family camp, so you can snag a spot on the list whenever it’s convenient for you.

What about single parent families?

Each summer multiple single-parent families attend camp—sometimes more than one in a week! Single-parent families are absolutely invited to attend, as we love to get to know and walk alongside all different types of families. One theme night, Date Night, is set aside for each couple to spend one-on-one time together, but we always plan for several of our staffers to spend that time with the single parent, and that frequently ends up being an encouraging and uplifting evening! We never want being a single-parent family to be a reason why someone doesn’t come to camp, so please feel free to call us at 877-474-6326 to discuss this further if you have any other questions!

How do I sign up for certain activities?

In our pre-camp communication emails, there will be a link to fill out a form to request the activities you would like to do during your camp week. You can also find the link on the Coming to Camp page for your specific location and week. There will be an opportunity to sign up for additional activities upon arrival at family camp! 

Who is the CEO of Pine Cove?

Reed “S.I.” Livesay is CEO of Pine Cove. Craig “Dutch” Langemeier is the President.

Is Pine Cove for profit?

Pine Cove is a 501(c) not-for-profit organization and a member in good standing with the Evangelical Council for Financial Accountability (ECFA).

What are the core values of Pine Cove?

Pine Cove is Christ-centered, others-focused, and seriously fun! Read more about our core values here.

How did Pine Cove start?

In 1967, Bill McKenzie faithfully followed God’s direction and started a camp called Pine Cove. Now, decades later, the Lord has grown Pine Cove to 12 different physical camps in three regions. To date, more than one million people have experienced the ministry of Pine Cove.

What is the phone number for Pine Cove?

Pine Cove’s phone number is 877-474-6326. Our office hours are Monday through Friday, 8:30am – 5:30pm CT.

Are there scholarships for summer camps?

Yes, we offer financial assistance! You are welcome to apply for a scholarship on our website.

I have so many questions about packing, where do I even start?

We totally understand! Head to the packing list page, then select your camp from the pull-down menu. The packing list has a lot of details, but if you need more help, give us a call and we’ll talk through it with you!

How do I make changes to my payment method?

A credit card or debit card must be on your account to register campers, add camp store money, or purchase optional items. You can add new payment methods, change the expiration date on a credit card, and manage your current payment methods by logging into your account and clicking the payments button.

How do I cancel a registration?

Please call our registration office at 877-474-6326 and one of our registrars would be happy to walk you through the process

What is the non-refundable deposit?

Family camp requires a $400 non-refundable deposit at time of registration.

Any cancellation before the end of day May 1 will be refunded everything but the non-refundable deposit. For cancellations after May 1, Pine Cove will consider refunds on a case by case basis depending on the likelihood of an empty camp spot, the circumstances of the camper, and availability.

You can find more information at the bottom of your registration portal under Terms.

Can I be registered for a session and also be on a waitlist?

We allow campers to have an active registration and be on the waitlist for up to two additional sessions.

How do I switch my camp session?

Pre-registered youth and family campers may switch their registration to a different session based on availability beginning in August – check out your specific day to start switching here.  

Please call our Registration department at 877-474-6326 and a registrar would be happy to help with this process. There is no fee to switch, but if you are switching to a higher-priced session we will need to make the appropriate adjustments to your payment plan at that time.

Does my deposit still apply if I switch weeks?

Yes. If you register for a session and later switch to a different session, we will apply your original deposit to the new session.

Why do I have to pay money to switch?

There are a couple possibilities. Different weeks of camp are not all the same price, so you might need to pay the difference for a different week. The other possibility is that we require you to be current in your payments to switch.

How is this information I fill out on forms used?

One of the ways we make this week one of the best weeks of the year for your camper is by preparing for them. We will pray specific prayers over your campers with this information and use it to guide our conversations. We take privacy seriously and the information you give us will only be shared with staff who will be working with your camper. 

Can I update medical information and medications later?

We would love that! We want to have the most accurate and up-to-date information to best care for your camper. You can make updates at any point before your camp session start date.

How long do I have to complete the required forms?

All required forms are available one month before the start of your camp session and are due one week before camp starts.

When are payments and remaining balances due for summer camp?

It all depends on what payment plan you are on. Our pay in full plan is charged at the time of registration.

Our monthly payment plan is charged at the beginning of the month each month between registering and May 1st.

For our minimum payment plan, the deposit is due at time of registration. The rest of the cost of camp is spread out over two other deadlines: October 1 and March 1.

After March 1st only pay in full or monthly payment plan options are available.

What is the 2nd Payment?

For those not on monthly payment plans and who did not pay in full, a second payment is required on October 1. If you register after October 1 your payment is the non-refundable deposit plus the second payment. The remaining balance is due March 1.

Can I switch my payment plan later?

Sure thing. Log into your account online to update your payment plan or give us a call at 1–877–474–6326 anytime before March 1. Keep in mind, the earlier you start the monthly payment plan the lower your monthly payment.

How do I register?

For Family Camp: Family camp registrations require a bit more attention than our youth camp and day camp registrations. Please give us a call at (877) 474-6326 for more information!

Is my credit card/debit card information kept private?

Yes, we don’t share this information with anyone.

Do you offer financial assistance for camp?

Pine Cove offers partial Financial Assistance through our scholarship program to prospective campers with financial, spiritual and emotional needs for Youth Camp and Family Camp. Please visit our Scholarships page to learn how to apply for a Pine Cove scholarship.

What is Household Credit?

Household credit is money in your Pine Cove Registration account that can be applied to other registrations, put into a camp store account, or used to purchase optional items.

I’m a first time camper, what else should I know about camp?

First of all, we are so excited you will be joining us for the first time this summer. Here is a link to our Coming to Camp pages which will include all of the helpful information you need to know when getting ready for camp for the first time!  

What is the New Year’s Family Conference?

The New Year’s Family Conference is all the fun of family camp packed into a three night getaway with activities for the whole family!.  It is designed to give you quality time with your family in a relaxed, fun environment! You can look forward to childcare, adult  speaker sessions, lots of singing and skits, special family activities in the evenings, and much more!

What is the cost for the New Year’s Family Conference?

You can find more details on dates and pricing for the New Year’s Conference here!

What are the theme nights for my camp this summer?

You can find a complete list of theme nights here. Just select your camp from the pull-down menu and you’ll see a list of theme nights and descriptions just below the packing list. For more details about theme night costumes, check out our handy guide!

How much is camp?

This is going to vary a little bit based on when you come. Check out our Price, Dates, and Locations page for the particulars!

What payment methods does Pine Cove accept? Do you offer payment plans?

Our online registration system makes it very simple to pay with a debit or credit card. We offer several different automatic payment plans, from monthly to more spread out. Find out more about automatic payment plans in your online account.

We're so excited for drop-off! How can we celebrate our arrival at camp?

A big tradition for many campers is to celebrate their arrival in some way, usually with things like car paint and confetti. We love that seriously fun energy! We just ask that you please leave any non-biodegradable silly string or confetti cannons at home. At the end of the day, all that confetti and silly string gets left behind on our grounds, and it takes our amazing team of summer staffers a long time to clean up. Instead, we suggest you celebrate with small water blasters, automatic bubble blowers, colored powder poppers, or anything else celebratory! Thank you so much for helping us keep camp clean and beautiful.

Does my child need to have a physical before coming to camp?

Yes, each camper is required to have a physical exam by a physician, nurse practitioner, or physician’s assistant within 24 months (two years) of attending camp. You will indicate that your camper has had a physical when you fill out their health form, but no extra forms or doctor signatures are required. You will fill out required health forms in your online account.

Can my camper ride wave runners at Pine Cove?

Campers at the Shores, Bluffs, and Woods will have the opportunity to ride wave runners on Lake Palestine if they were born prior to 1993. Those born on or after September 1, 1993 must be at least 16 years of age and have completed a Boater Education Certification Course and bring their boater’s license to camp. Campers must have their Boater Education Card with them while they are operating the wave runners. For more information about Boater Education Certification Course, visit
https://tpwd.texas.gov/education/boater-education/.

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